Career Opportunities

West End House is a mission-driven organization committed to inspiring and enabling young people from all backgrounds to realize their full potential as productive, responsible, and caring citizens. Each staff member lends a valuable set of talents and expertise that supports youth and the entire organization each day. Professional development opportunities are created and made available to ensure that all staff members are continuously challenged and growing in their roles.

West End House offers a generous benefits package for full-time staff members that includes competitive salary; paid vacation, holiday, and sick days; health and dental coverage; life, short-term and long-term disability insurance; voluntary 403b participation; and a pension contribution upon eligibility.

Development Operations Coordinator

Chef and Kitchen Manager

College Pathways Coordinator

High school students seeking part-time employment opportunities in our Peer Leader Program can apply here. Please submit your completed application to our Vice President of Programs Mark DaCruz. If you have additional questions, please feel free to email mdacruz@westendhouse.org.


Development Operations Coordinator

West End House is one of the most vibrant and innovative youth development organizations in the city of Boston. As an independent Boys & Girls Club that has served immigrant and urban youth since 1906, our mission is to inspire and enable young people, especially those who need us most, to reach their full potential as productive and responsible citizens.

West End House is in the final phase of our $23.5M Expect More Campaign that will significantly expand the organization’s programs, facility, and reserves. For FY18, West End House has a $3.6M annual budget and employs 28 full-time staff, a major expansion from just 4 years ago ($2M budget and 18 FTE). We are also embarking on a new strategic plan that will position West End House for even greater success in the future. The organization is entering into an unprecedented period of growth and is deeply committed to providing each staff member with meaningful personal and professional development opportunities.

West End House programs, delivered by a dynamic team of professional staff and volunteers, annually serve over 1,600 youth between the age of 7 and 18, with more than half of membership comprised of youth ages 13 and older. In addition, we provide college coaching and career services to 250 West End House alumni, ages 18-24, on-campus and remotely as they pursue their degree and enter the workforce. Located in the Allston neighborhood, we operates six days a week in our soon-to-be 42,000 ft2 facility (increasing from 38,000 ft2). Our high-impact programs help our young people achieve their goals through four focus areas: Academic and College Success, Leadership and Career Development, Fitness and Nutrition, and Visual and Performing Arts.

West End House seeks a detail-oriented individual with strong organizational skills to serve as the full-time Development Operations Coordinator. This individual will report to the Chief Development Officer and work closely with the Development Team and CEO, and will be responsible for key development functions including database management, donation processing, events, communications, Campaign and administrative support.

JOB TYPE: Full-time

GENERAL EXPECTATIONS

  • Strength-Based Relationship Building: West End House uses a strength-based approach to build relationships that endure and contribute to positive outcomes for our young people. Staff focus on the assets of our young people, rather than the deficits, to support continuous growth;
  • Innovation: West End House prides itself on creating and offering innovative and responsive programs. Staff members are expected to think outside the box, proactively problem solve, and be courageous in their daily work;
  • Curiosity: West End House staff are enthusiastic to learn. They participate in personal and professional opportunities designed to challenge and expand to their knowledge base. They are encouraged to seek out learning experiences and actively participate in their own development;
  • Data Informed: Assessing our impact is critical to insuring the best outcomes for our program participants. Our staff is expected to use data to inform current program content and future program development, ensuring our offerings meet the needs AND interest of our young people;
  • Healthy Environment: Teaching our members the importance of living an active, healthy lifestyle is a priority. As such, our staff is expected to model healthy behavior while working with our young people;
  • Safety: West End House values our youth focused, friendly environment. Every staff member shares the responsibility for insuring West End House is, and remains, a safe and nurturing environment for every young person who comes through our doors.

RESPONSIBILITIES

Database Ownership

  • Maintain the fundraising database (Raisers Edge), ensuring that information is updated and accurate.
  • Prepare fundraising reports for presentation to the Development Team, CEO, and the Board.

Donation Processing & Stewardship

  • Enter all gifts into donor database with accurate information on donor intent, purpose, etc.
  • Notify Development Team and CEO of all gifts made by Board of Directors, Board of Advisors, and donors whose annual giving is greater than $1,000 within 24 hours of donation.
  • Draft thank you notes to be signed by CEO and mailed less than 48 hours after receipt of gift.
  • Reconcile all contributions with finance department.
  • Manage all in-kind contributions and coordinate distribution of gifts.

Event Management

  • Provide critical support in managing details related to our Annual Celebration (West End House’s largest fundraising event), including maintaining the event schedule, communicating with all staff regarding upcoming deadlines, and keeping track of all event details.
  • Provide support in managing other friendraiser and program-related events including: Boston Marathon runners; Annual Real Estate Event, Light of Dawnn, Biggest Fun Ever, and other events as needed.
  • Manage all logistics of event committee meetings and calls, including scheduling, preparing materials, setting up room, coordinating food for meetings, etc.

Communications (Print & Online)

  • Manage production process and schedule for annual appeal, mailed to 3,000+ constituents in October/November.
  • Update social media and website; ensure that all posts are accurate, timely, and integrated.
  • Manage production process and schedule for newsletters (2-3x per year).
  • Maintain and prepare all marketing collateral in easily accessible folders for use in meetings with external constituents (donors, partners, etc.).

Campaign Support

  • Facilitate and/or co-lead one of the Expect More Campaign working groups (Alumni or New Industries), working alongside Board Members, Advisors, and other key stakeholders to further expand West End House’s base of support – leading to increased investment in our young people.

Administrative Support

  • Assist in the logistics of donor site visits, monthly board meetings, and other events or meetings that require significant planning and execution.
  • Maintain copies of all gift records in accordance with audit procedures and protocol.
  • Maintain documents on server related to all development functions.
  • Provide administrative support to the CEO and the Development Team (scheduling, filing, drafting correspondence, etc.).

Key Qualifications & Characteristics

  • Deep appreciation for organization’s mission for serving youth.
  • Extreme attention to detail and a passion for accuracy with the ability to achieve results.
  • Superior organizational skills.
  • Ability to successfully manage and execute multiple projects at one time.
  • Ability to take directions well.
  • Ability to interact with all levels of management, volunteers, and donors in a professional manner.
  • Self-starter who has the ability to work both independently as well as in a team environment.
  • Strong communication skills.
  • Bachelor’s degree and 1-2 years of experience in related field

Salary: Commensurate with experience; benefits include medical & dental coverage, vacation, and pension after one year.

West End House is an equal-opportunity employer and strongly encourages individuals from diverse backgrounds to apply.

Qualified candidates should email résumé and a brief cover letter describing why you are interested in working at the West End House and how you learned about this position to Jenny Nute, Chief Impact Officer, at jnute@westendhouse.org. Please include “Development Operations Coordinator” in the subject line of your email. Applications are reviewed on a rolling basis.


Chef and Kitchen Manager

West End House Boys & Girls Club is an independent Boys and Girls Club in the City of Boston that has been transforming the lives of immigrant and urban youth since its founding in 1906. Our mission is to inspire and enable young people, especially those from disadvantaged backgrounds, to realize their potential as productive, responsible, and caring citizens. Located in the Allston neighborhood of Boston, West End House operates six days a week in its 38,000 square foot facility and has a $3.6 M annual budget. Twenty-eight full-time staff deliver a broad scope of programming for 1,600 members between the ages of 7 and 20 in four core areas: leadership and life skills; academic support and college preparation; sports, fitness, and nutrition; and visual and performing arts.

The Chef and Kitchen Manager ensures and is responsible for preparing youth-inspired meals that incorporate whole grains, fresh fruits, and vegetables for over 200 youth Monday – Saturday. They must be passionate about healthy scratch cooking, youth development, and exploring cuisines from cultures around the world.

Responsibilities

  • Plans weekly menus that include snack and dinner during the school year, and breakfast, lunch, and snack during school vacations and summer;
  • Supervises a small team of teen employees as part of the peer leadership and career development program. Provides training and mentoring, and coordinates their schedules;
  • Plans for and teaches weekly cooking classes for club members and parents;
  • Prepares meals for monthly special events and meetings;
  • Introduces new foods to members through food tastings and creative preparations;
  • Oversees various volunteer groups and individuals on a regular basis;
  • Maintains equipment, inventory, and cleanliness of kitchen.

Expectations

  • Strength Based Relationship Building – WEH uses a strength based approach to build relationships that endure and contribute to positive outcomes for our young people. Staff focus on the assets of our young people, rather than the deficits, to support continuous growth;
  • Innovation – WEH prides itself on creating and offering innovative and responsive programs. Staff members are expected to think outside the box, proactively problem solve, and be courageous in their daily work;
  • Curiosity – WEH staff are enthusiastic to learn. They participate in personal and professional opportunities designed to challenge and expand their knowledge base. They are encouraged to seek out learning experiences and actively participate in their own development;
  • Data Informed – Assessing our impact is critical to insuring the best outcomes for our program participants. Our staff is expected to use data to inform current program content and future program development, ensuring our offerings meet the needs AND interests of our young people;
  • Healthy Environment – Teaching our members the importance of living an active, healthy lifestyle is a priority. As such, our staff is expected to model healthy behavior while working with our young people;
  • Safety – WEH values our youth focused, friendly environment. Every staff member shares the responsibility for insuring the WEH is, and remains, a safe and nurturing environment for every young person who comes through our doors.

Requirements – (education, experience, knowledge, skills, abilities, work demands)

  • Culinary degree is preferred, or equivalent experience;
  • Must be ServSafe certified;
  • 1 – 2 years experience with menu planning and execution;
  • Basic knowledge of nutrition and healthy behaviors;
  • 1 – 2 years demonstrated knowledge of youth development a plus;
  • Flexibility to work program hours especially as seasons and service needs change. This includes nights and weekends;
  • Experience working in multicultural environments, bi-lingual (English/Spanish) a strong plus;
  • “Hands-On” mentality – candidate should be willing to work directly with kids and parents;
  • Flexible and creative self-starter with a demonstrated ability to work through obstacles;
  • Strong group facilitation and teaching skills;
  • Valid Massachusetts driver’s license preferred.

Salary: $40,000 – $45,000 (depending on experience); benefits include medical & dental coverage, pension after one year, vacation, and 403 (B) plan. West End House Girls & Boys Club is an equal -opportunity employer and encourages individuals from diverse backgrounds to apply.

Candidates should email their resume and a letter of interest to Jenny Nute, Chief Impact Officer, at jnute@westendhouse.org.


College Pathways Coordinator

POSITION SUMMARY
The College Pathways Coordinator ensures and is responsible for preparing members with the right tools to enter and complete college. They must be passionate youth development, college preparation and access. The position will be responsible for the recruitment and retention of program participants through facilitating fun and engaging activities in our College and Career Center.
The West End House Boys & Girls Club (WEH) is an independent Boys and Girls Club in the City of Boston that has been transforming the lives of immigrant and urban youth since its founding in 1906. Our mission is to inspire and enable young people, especially those from disadvantaged backgrounds, to realize their potential as productive, responsible and caring citizens. Located in the Allston neighborhood of Boston, the WEH operates six days a week in its 38,000 square foot facility and has a $3.4 M annual budget. Twenty eight full-time staff deliver a broad scope of programming for 1,500 members between the ages of 7 and 20 in four core areas: leadership and life skills; academic support and college preparation; sports, fitness and nutrition; and visual and performing arts.

ESSENTIAL DUTIES AND RESPONSIBILITIES
College Access
• Build and manage a caseload of 70 high school seniors annually
• Develop and Implement Senior Workshops to help guide students through high school graduation and college entrance. Workshops topics include the common application, college admissions process, FAFSA, scholarships and other aid
• Provide financial aid counseling for WEH young people and introduce college affordability
• Ensure high school seniors reach milestones necessary for graduation and college acceptance, using a case management approach. Related activities include data tracking, monitoring of academics, and regular guidance in 1-1 meetings.
• Plan and implement various college access activities, including: College Fairs, College Tours, Information Sessions, etc.
• Work in collaboration with the Director of Academic Success to further develop school partnerships and to recruit new students
College Success
• Coach a caseload of young people attending post-secondary institutions, providing support on academic and non-academic issues that may prevent them from persisting at college
• Guide students through college enrollment & registration, major and course selection, FAFSA renewal, graduation requirements, transfers, and college policies and procedures as needed
• Help students identify realistic career goals and appropriate majors/programs
• Interpret placement scores and advising students on appropriate course selection
• Foster relationships and connections to the college

GENERAL EXPECTATIONS
• Strength Based Relationship Building – The WEH uses a strength based approach to build relationships that endure and contribute to positive outcomes for our young people. Staff focus on the assets of our young people, rather than the deficits, to support continuous growth;
• Innovation – WEH prides itself on creating and offering innovative and responsive programs. Staff members are expected to think outside the box, proactively problem solve, and be courageous in their daily work;
• Curiosity –WEH staff are enthusiastic to learn. They participate in personal and professional opportunities designed to challenge and expand to their knowledge base. They are encouraged to seek out learning experiences and actively participate in their own development;
• Data Informed – Assessing our impact is critical to insuring the best outcomes for our program participants. Our staff is expected to use data to inform current program content and future program development, ensuring our offerings meet the needs AND interest of our young people;
• Healthy Environment – Teaching our members the importance of living an active, healthy lifestyle is a priority. As such, our staff is expected to model healthy behavior while working with our young people;

REQUIREMENTS – (education, experience, knowledge, skills, abilities, work demands)
• Bachelor’s degree required, advanced degree in education preferred
• Minimum of 2 – 4 years of related experience, prior experience in higher education a plus
• Experience advising, mentoring, and/or counseling young people of diverse backgrounds
• 1 – 2 years’ demonstrated knowledge of youth development a plus.
• Flexibility to work program hours especially as seasons and service needs change, this includes nights and weekends.
• Experience working in multicultural environments, bi-lingual (English/Spanish) a strong plus.
• Demonstrated proficiency in MS Office, including Word, Excel, Outlook, and PowerPoint. Experience with databases, particularly SalesForce, a plus.
• “Hands-On” mentality – candidate should be willing to work directly with kids and parents.
• Flexible and creative self-starter with a demonstrated ability to work through obstacles.
• Strong group facilitation & teaching skills
• Valid Massachusetts driver’s license preferred.
Salary: $38,000 – $42,000 (depending on experience); benefits include medical & dental coverage, pension after one year, vacation, and 403 (B) plan.
The West End House Girls & Boys Club is an equal -opportunity employer and encourages individuals from diverse backgrounds to apply.

CANDIDATES SHOULD EMAIL A LETTER OF INTEREST AND RESUME TO:
Jenny Nute Chief Impact Officer
jnute@westendhouse.org