Career Opportunities

West End House is the largest youth development agency in the Allston-Brighton community providing high-impact programs that ensure that our young people are succeeding academically, exploring, and mastering the arts, developing career readiness skills, and adopting healthy lifestyles. Operating since 1906, today’s West End House welcomes approximately 1000 young people each year who represent more than 40 different countries and 10 languages.  Our commitment is to ensure Boston’s children and teens have access to opportunities to help them thrive.  West End House serves young people throughout Allston-Brighton and across Boston’s neighborhoods, including Roxbury, Dorchester, Mattapan, Hyde Park, Fenway, Roslindale, South Boston, and East Boston.  We are bold in our commitment and efforts to become an anti-racist, equitable organization and welcome candidates with a passion for this work.

Our mission is to inspire and enable youth from all backgrounds to realize their full potential as productive, responsible, and caring citizens.  We are proud of our impact in the community, some of which is highlighted below:

  • Our COVID-19 response included launching an in-person Learning Hubs initiative for students to attend remote school and we were 1 of only 3 sites citywide to serve teens in our Hubs; we also launched a Family Food Program that has distributed over 550,000 lbs. of groceries to our families and community members.
  • Unparalleled service to teens: Prior to the pandemic, West End House served more teens than 98% of Boys & Girls Clubs across the country. And the teens who come to West End House are graduating high school and enrolling in college at a greater rate than their peers across the state.
  • We are the only Boys & Girls Club on the East Coast to dedicate full-time staff and resources to supporting our students in college.
  • Our arts programs attract and engage as many young people as our recreational offerings and are designed to advance young people from exposure to engagement to pathways in visual arts, music, digital arts, dance, and more.

Today, West End House has a staff of almost 30 highly collaborative team members, a dedicated Board of Directors, and an annual budget of more than $3.9 million. As a mark of our commitment to the success of both our staff and youth participants, our club’s program staff are full time employees.


Operations Coordinator

The West End House Boys & Girls Club (WEH) and the Massachusetts Alliance of Boys & Girls Clubs (The Alliance) is partnering to recruit a motivated Operations Coordinator interested in making an impact in the lives of young people in the Commonwealth of MA.  This shared position between the two organizations provides a unique opportunity to experience the direct impact of a Boys & Girls Club in the City of Boston while also supporting Boys & Girls Club efforts statewide.  As a member of our team, your work will focus on contract management; record keeping, data entry, and database management; basic data analysis and reporting; and written communication to supporters.

At WEH our mission is at the heart of all we do. We provide high-impact programs that support youth as they achieve academic success, explore the arts, develop career readiness & leadership skills, and adopt healthy lifestyles. We are committed to advancing racial equity through our work and throughout all aspects of our organization- our youth programs, our community and family engagement, and our board and leadership.

Since 2000, the Alliance has championed opportunities for youth in the Commonwealth and represents the interests of all 39 traditional Boys & Girls Clubs in the state.  The Alliance provides a mechanism for joint decision-making and cooperative action among Clubs in Massachusetts and seeks to promote and strengthen relationships with public and private stakeholders in order to increase support for Clubs.

KEY RESPONSIBILITIES:
MA Alliance of Boys & Girls Clubs Operations

  • Build and maintain working relationships with Alliance members
  • Prepare and distribute meeting agendas and subsequent meeting minutes
  • Prepare correspondence and reports to member organizations and external stakeholders
  • Manage all LOAs for member organizations, following established formats, and conduct diligent follow-up to ensure all member organizations are complying
  • Assist in the creation of SOP handbook
  • Ensure adequate supplies are available and order as needed
  • Maintain marketing materials for the Alliance including the website
  • Assist the Executive Director with calendar of events such as Legislative Luncheon, National Day of Advocacy, Youth of the Year, and Statewide Annual Meeting; manage RSVPs/reminders, create event signage, build robust attendance.

West End House Development Operations

  • Maintain the fundraising database (Raisers Edge), ensuring that all information is entered accurately and on time
  • Partner with the financial department to process gifts, identify restricted and unrestricted gifts, and reconcile planned and remitted pledges
  • Prepare and send personalized correspondence to donors to recognize their gifts and identify the impact of their donation over time
  • Coordinate the receipt, documentation, and allocation of in-kind gifts
  • Provide general back-up administrative support to the CEO and Development Team
  • Maintain marketing materials, photographs, and other brand assets

WHO WE’RE LOOKING FOR:
There are a multitude of ways to learn, grow and excel professionally and we know that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. With this in consideration, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • Bachelor’s degree preferred; equivalent experience considered.
  • 2+ years of prior experience in a role that included a large focus on written and verbal communication
  • Ability to write warm and thoughtful responses to donors that accurately reflect the state and impact of various WEH programs
  • Detail oriented with the ability to diligently keep records of and track individual donations and gifts, and requirements for statewide compliance in Alliance activities
  • Capable of doing basic reconciliation and mathematical computations with a high degree of accuracy
  • Proven track record of working effectively within deadlines
  • Experience working in database operations as well as Excel and the Adobe Suite

WHAT WE OFFER
The salary range for this role is $47,500 – $52,000. Rates of pay within this range will be commensurate with experience and based on factors such as years of experience, educational qualifications, and proficiency in a second language.

West End House provides eligible employees with access to a comprehensive benefits package, including paid time off; health insurance; dental insurance; retirement; short and long-term disability insurance; and life insurance.

IMPORTANT: This job description provides a general summary of the essential job functions typically assigned to individuals with the job title listed above.  Employees are expected to perform duties assigned to them regardless of whether or not they are listed in the job description. The West End House is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services. The West End House is committed to promoting the health and safety of all employees. This includes full compliance with state and local guidance aimed at reducing the spread of the virus that causes COVID-19. Proof of vaccination is required for all candidates who will be interviewing on site. Accommodation under the Americans with Disabilities Act is available upon request. If hired, candidates will require proof of vaccination or an exemption granted under the terms of applicable law.

To apply please contact West End House Chief Operations Officer Kristin Rhuda at krhuda@westendhouse.org

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