Career Opportunities

Come join one of the most dynamic youth development organizations in Greater Boston. We are seeking individuals who believe deeply in the potential of young people and the power of our mission. West End House has been deeply rooted in the Allston-Brighton community since 1971 after urban renewal destroyed its original home in the West End neighborhood, where it was founded in 1906. Our programs continue to evolve with new, expanded efforts ensuring equitable food access for all, mental wellness and trauma-informed programming, and a career pathways initiative, complementing our long-time high-impact programs in academic success, college pathways, visual and performing arts, leadership and career development, and sports, fitness, and nutrition. West End House is one of the most diverse youth agencies in Boston whose members come from 23 of the 30 Boston zip codes. Our staff is representative of the young people we serve. We are bold in our commitment and efforts to become an anti-racist, equitable organization and welcome candidates with a passion for this work.

WHAT WE OFFER

Salary & Retirement
We offer competitive salaries based on market value and candidate experience, including generous contributions to a 401(a) plan (no match required) to ensure our team is secure now and in the future.

Time Off
The team enjoys 15 – 25 paid vacation days based on tenure with 16 holidays and eight wellness days giving them the opportunity to recharge their batteries throughout the year.

Insurance
We provide strong medical, dental, and vision plans along with a flexible spending account, for you and your family, in addition to life insurance, long term and short term disability coverage.

Parental Leave
West End House offers generous parental leave for the birth or adoption/foster placement of a child.

Learning
We offer professional development funds for each team to use at their discretion and coordinate regular team gatherings to foster continuous learning and build community.

And More…
Team members have access to our pool & fitness center for their personal use; receive daily, scratch made meals; and can elect pre-tax commuter and childcare benefits.

Open positions:

EVENTS AND COMMUNICATIONS Manager

Full-Time Position
On-Site/In-Person Requirement
Salary Range: $68,000-$76,000 annually

Come join one of the most dynamic youth development organizations in Greater Boston! We are seeking individuals who believe deeply in the potential of young people and the power of our mission.

West End House has been deeply rooted in the Allston-Brighton community since 1971 after urban renewal destroyed its original home in the West End neighborhood, where it was founded in 1906. Our programs continue to evolve with new, expanded efforts ensuring equitable food access for all, mental wellness and trauma-informed programming, and a career pathways initiative, complementing our long-time high-impact programs in academic success, college pathways, visual and performing arts, leadership and career development, and sports, fitness, and nutrition. West End House is one of the most diverse youth agencies in Boston whose members come from 23 of the 30 Boston zip codes. Our staff is representative of the young people we serve. We are bold in our commitment and efforts to become an anti-racist, equitable organization, and welcome candidates with a passion for this work.

As the organization has experienced significant growth over the past few years, we are seeking an individual to join a team of four fundraising professionals committed to advancing the work of West End House. We have a $5 million annual operating budget, of which 95% is raised through private fundraising. This role will be integral to the success of the team in promoting West End House and communicating its impact to its hundreds of supporters, external constituents, and partners.

The Events and Communications Manager will be responsible for promoting, planning, coordinating, and executing fundraising events including our signature spring event for 350 guests and a new fall event for 150-200 guests, as well as supporting other smaller Club wide events and celebrations. They will also be responsible for communications, including leading the development and execution of our social media strategy, managing our online presence, and building a vibrant online community of supporters.

POSITION SUMMARY:

Events Management (70% of responsibility) 

  • Plan, organize, and execute a variety of events, including our spring event (Thursday, May 9, 2024) with 350+ guests and a new fall event for 150-200 guests, both held at the West End House.
  • Build authentic, trusting relationships with all program staff who serve an integral role in the production of events.
  • Qualify, cultivate, solicit, and steward Event Committee; lead Event Committee meetings.
  • Coordinate all logistical aspects including timelines, deadlines, and event deliverables with all external partners/vendors, in collaboration with team members and event planner.
  • Ensure events run smoothly, troubleshoot issues, and provide post-event analysis and reporting.
  • Foster and maintain relationships with sponsors, partners, and key stakeholders.

Communications (30% of responsibility) 

  • Develop and implement a comprehensive social media strategy aligned with the organization’s goals and mission.
  • Create and curate engaging content for various social media platforms, including Facebook, Instagram, and LinkedIn.
  • Monitor social media channels, respond to inquiries, and engage with the community.
  • Analyze social media data and generate insights to inform strategy adjustments.
  • Stay updated on emerging trends and best practices in social media marketing.
  • Support organization wide communications needs, as needed.

KEY QUALIFICATIONS & CHARACTERISTICS

There are a multitude of ways to learn, grow and excel professionally and we know that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. With this in consideration, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • Deep appreciation for organization’s mission for serving youth.
  • Strong written and verbal communication skills.
  • Excellent organizational and project management abilities.
  • Creative thinking and problem-solving skills.
  • Proven experience in event planning and execution.
  • Demonstrated experience in managing social media platforms and creating engaging content.
  • Raisers Edge experience a plus.
  • Bachelor’s degree in marketing, communications, event management, or a related field preferred, with a minimum of 3 years work experience in events.

To apply click on this Idealist.org link

Membership and Engagement Manager

Full-Time Position
On-Site/In-Person Requirement
Salary Range: $54,000-$60,000 annually

Looking to combine your passion for positively impacting the lives of families with your talent for technology and customer service? The West End House is looking for an individual who believes deeply in our mission to serve as our full-time Welcome Center Manager. This individual will manage our fast-paced front desk area, coordinate all aspects of enrollment, and serve as the point person for caregiver communication and involvement.

The successful candidate will ensure our new Salesforce member management platform, My Club Hub, is positioned for optimal use by the full WEH community. They will lead a small team and model practices that keep children safe while fostering a sense of inclusion and belonging for all who walk through our doors. Throughout the year, they will create and implement family facing programs as well as collect feedback to measure impact and areas needing improvement.

POSITION SUMMARY:

Welcome Center and Membership Management (60%)

  • Manage the experience of new families, from the first point of contact to successful active participation of that household.
  • Develop and lead a robust orientation process for new members
  • Administer all aspects of My ClubHub system including assisting new families in the caregiver portal; maintaining integrity of data; providing staff with information; and scanning attendance.
  • Create membership reports as needed for program support and funding requirements
  • Resolve all concerns in a professional and courteous manner.
  • Supervise & train part time welcome center staff to ensure a safe and welcoming lobby
  • Staff the Welcome Center desk as needed

Family Engagement (40%)

  • Act as the primary point of contact for any parent enquiries regarding West End House programs
  • Build relationships and collaborate with parents, program staff, and community partners to gather feedback and better inform program design at the West End House
  • Create and implement new programs and events aimed at heightening involvement of families in the West End House community
  • Strengthen channels of communication between families, West End House leadership and program staff
  • Build an advisory group as a space for families to offer support to one another, to learn about new community resources and WEH (West End House) programs information, and to volunteer with special events and programs.

WHO WE’RE LOOKING FOR:

We know that people gain skills through a variety of professional, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. With this in consideration, we are most likely to be interested in your candidacy if you can demonstrate most of the qualifications and experiences listed below:

  • 2-4 years’ experience in community engagement
  • 1-3 years’ experience supervising staff
  • Bachelor’s degree preferred, but not required – we enthusiastically consider applicants with equivalent experience.
  • Skilled in technology and database management, experience in Salesforce a plus
  • Effective communication and customer service skills
  • Ability to work in a fast-paced environment where children are present.
  • Experience working in multicultural environments, bi-lingual (English/Spanish or English/Portuguese) is a strong plus.
  • Valid Massachusetts driver’s license preferred.

To apply click on this Idealist.org link

 

Director of the Arts

Full-Time position
On-Site/In-Person requirement
Salary Range: $71,300-$80,675/year

At the West End House (WEH) our mission is at the heart of all we do. We provide high-impact programs that support youth as they achieve academic success, explore the arts, develop career readiness & leadership skills, and adopt healthy lifestyles. We are committed to advancing racial equity through our work and throughout all aspects of our organization- our youth programs, our community and family engagement, and our board and leadership.

The global pandemic caused devastating loss for young people– and the worsening of pre-existing educational and opportunity gaps along racial and socio economic lines. West End House has been with families and young people throughout these challenging times, and on the front lines helping our community heal. As the Director of the Arts, you will be a key part of these efforts as you lead and strengthen our arts programs.  You will manage our current arts programs and restore many of the diverse and multifaceted arts initiatives that were developed pre-pandemic.

Your expertise in arts genres and your ability to lead and manage a talented team of professionals will enable young people to develop their talents and grow through individual expression. You will draw on your rich experience in growth and management to execute robust programming in music, dance, digital arts, visual arts, and more. Your skills building partnerships will help young people gain access to the rich arts community in our city and region.

Your talents working with young people will be vital to building close-knit relationships that will help youth remain engaged in programming. These relationships, in combination with reflections from program data, will enable you to adapt and grow the program to create the best outcomes for young people.

The Director of the Arts is a pivotal leader on the program impact team. You will report to and work in close collaboration with the Chief Impact Officer. As leader of the Arts team, you will also directly supervise both full time and part time staff.

Responsibilities:

  • Develop and implement overall strategy for the arts at the West End House
  • Manage and coach staff who deliver high quality classes and activities at various skill levels for all Club members in a variety of visual and performing arts
  • Provide WEH youth and teens with exposure and access to the rich array of arts organizations throughout the Greater Boston area
  • Launch new ways for youth age 7-18 to engage in the arts each day at the West End House
  • Directly facilitate arts classes in area of expertise
  • Partner with artists, arts organizations, and funders deeply committed to youth arts
  • Approach all work with a trauma informed approach
  • Promote and stimulate participation in the arts programs through production of club-wide events and showcases
  • Establish and steward partnerships with arts organizations and schools that will provide exposure for our youth and a possible pathways for young people who want to advance
  • Create sequential learning in programming so that youth can advance from a beginner to advanced levels
  • Refine criteria for evaluation of success of the program; track information and assess the program
  • Work closely with Chief Impact Officer to assure that the arts program is fully integrated with the club’s other youth development activities
  • Track all information needed for the club’s reporting requirements; and compile reports required by the Executive Director, Board of Directors, funders, government agencies, etc.

WHO WE’RE LOOKING FOR:

There are many ways to learn, grow and excel professionally, and we know people gain skills through a variety of experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. With this in consideration, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • 5+ years experience working in arts programming for youth
  • Demonstrated success in designing and growing a multi-faceted art program,
  • Three to five years of teaching experience
  • Two years of management/supervisory experience
  • Experience leading a diverse team and running/managing multiple programs aimed at engaging youth
  • Adept at problem solving with a proven enthusiasm for utilizing data to improve decision making and identify areas of opportunity
  • Robust communication skills with an ability to build and maintain relationships with multiple employee stakeholders in a variety of industries and academic communities
  • Demonstrated ability to relate to culturally diverse group of youth as a coach and mentor
  • Bachelor’s degree preferred; equivalent experience considered

WHAT WE OFFER

The salary range for this role is $71,300 to $80,675. Rates of pay within this range will be based on factors such as years of experience and educational qualifications.

Salary & Retirement: We offer competitive salaries based on market value and candidate experience, including generous contributions to a 401(a) plan (no match required) to ensure our team is secure now and in the future.

Time Off: The team enjoys 15 – 25 paid vacation days based on tenure with 16 holidays and eight wellness days giving them the opportunity to recharge their batteries throughout the year.

Insurance: We provide strong medical, dental, and vision plans along with a flexible spending account, for you and your family, in addition to life insurance, long term and short-term disability coverage.

Parental Leave: West End House offers generous paid parental leave for the birth or adoption/foster placement of a child.

Learning: We offer professional development funds for each team to use at their discretion and coordinate regular team gatherings to foster continuous learning and build community.

Team members also have access to our fitness center for their personal use; receive daily, scratch-made meals; and can elect pre-tax commuter and childcare benefits.

 

To apply click on this Idealist.org link

Lifeguard

Part-Time position
On-Site/In-Person requirement
Salary Range: $20-$25/hour

THE OPPORTUNITY:   

At the West End House (WEH) our mission is at the heart of all we do. We provide high-impact programs that support youth as they achieve academic success, explore the arts, develop career readiness & leadership skills, and adopt healthy lifestyles. We are committed to advancing racial equity through our work and throughout all aspects of our organization  – our youth programs, our community and family engagement, and our board and leadership.  

Youth need to grow in a holistic, well-rounded manner and one of the ways in which we seek to facilitate this is through our Aquatics program. As the Lifeguard at West End House, you will bring your deep knowledge of pool health and safety best practices, training in lifeguard rescue, and passion for aquatics instruction to your work. You will be directly involved in designing, updating and facilitating an effective swim program catered to a diverse community of youth, primarily between the ages of 8-18. You will be responsible for supervising all program activities in the pool while being constantly prepared to step in and perform rescue procedures in case of an emergency. Additionally, you will be in charge of the West End House pool area and, in collaboration with the Facility Director, ensure the physical space is well maintained and compliant with relevant regulations. 

During the execution of your duties, you will use your talents working with young people to build close-knit relationships that will help youth remain engaged in the programming. These relationships, in combination with reflections from program data, will enable you to  adapt and grow the program to create the best outcomes for young people. 

You will be the primary staff member in charge of the Aquatics Program and report directly to the Program Director. This is a part-time role. 

KEY RESPONSIBILITIES:   

Pool Health & Safety supervision 

  • Supervise the pool area during allocated swim time and be prepared to step in to perform rescue procedures, including through the provision of first aid, CPR, or other life-saving care treatment 
  • Enforce WEH aquatic policies and public health regulations by providing information, instructions, and directions to youth  
  • Collaborate with the Facility Director to identify and resolve any potential health, safety, or accident risks 
  • Complete and record water testing daily 

Aquatics Program design and execution 

  • Implement aquatic program curriculum in collaboration with the Program Director 
  • Provide aquatics instruction to youth through swim lessons  
  • Attract and recruit youth from within West End House programs as well as the broader community, to the program 
  • Maintain a system of assessment to ensure advancement of skill level 
  • Act as a catalyst for change; continuously focusing on quality and improvement to ensure consistent delivery of high quality programs. 
  • Build long-term, trusting relationships with the youth 

General 

  • Manage and provide feedback to assigned volunteers and peer leaders  
  • Collect & submit youth participation numbers, surveys, and other information  to ensure that organizational decisions and plans are informed by relevant on-ground data 
  • Implement/adhere to BGCA membership and safety requirements  
  • Adopt responsibility for protection and care of program equipment and facility; report all issues in a timely manner to facility manager 

WHO WE’RE LOOKING FOR: 

There are a multitude of ways to learn, grow and excel professionally and we know that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. With this in consideration, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below: 

  • High school graduate 
  • LGT Certification 
  • CPR/FPR and Standard First Aid Certification 
  • WSI Certification strongly preferred 
  • Past experience in aquatics program facilitation is a plus 
  • Proven track record of building trusting relationships with youth through empathy and robust communication skills 
  • Strong group and/or program facilitation skills 
  • General project and people management experience is a strong plus 

To apply email your resume to Jenny Nute at jnute@westendhouse.org

 

Check out our West End House profile on Idealist